Energy saving and Environmental protection
Nationwide Warranty Regulations
1. From the date of delivery of this product, if it is confirmed by the manufacturer that it is a product quality problem, it will be repaired, replaced, and returned within one month (outer packaging is intact) (only in China).
2. This product is guaranteed to be repaired and replaced within six months from the date of delivery of the product, which has been confirmed by the manufacturer to be a product quality problem (only in China).
3. This product is guaranteed to be repaired within 18 months from the date of delivery, and it is confirmed by the manufacturer to be a product quality problem (only in China).
4. If the fault is caused by the following reasons, even within the warranty period, it is a paid repair:
4-1. Problems caused by incorrect operation (according to the instruction manual) or repair or modification without permission.
4-2. Problems caused by the use of frequency converters beyond the standard requirements.
4-3. Losses caused by falling or improper handling after leaving the factory.
4-4. Device aging or failure caused by bad environment (infiltration of corrosive gas or liquid).
4-5. Damage caused by earthquakes, fires, wind and fire disasters, lightning strikes, abnormal voltages or other natural disasters.
4-6, due to damage during transportation. (Note: The transportation method is designated by the customer, and the company assists in handling the procedures for the transfer of goods)
4-7. Tear up or tamper with the product barcode without authorization.
4-8. Failure to pay in full according to the purchase agreement.
4-9. The installation, wiring, operation, maintenance or other usage conditions cannot be objectively and practically described to the service units of the company.
5. All products of our company enjoy paid lifetime service. If the product you purchased has quality problems within the scope of warranty, we will respond within 24 hours after receiving the fault information and arrive at the scene as soon as possible to complete the after-sales service work in time.
6. If you have any questions, you can contact the agent or the manufacturer directly.