Genius warranty regulations
1. This product from the date of manufacture, the manufacturer testing confirmed product quality problems, within one month repair, replacement, return (packaging intact) (only in China).
2. This product from the date of manufacture, the manufacturer testing confirmed the product quality problems within six months repair, replacement (only in China).
3. This product from the date of manufacture, the manufacturer testing confirmed product quality problems within eighteen months repair (only in China).
4. If the following causes of failure, even within the warranty period, is also paid repair:
4-1, incorrect operation (according to the instruction manual) or problems caused by self-repair or modification without permission.
4-2, beyond the standard requirements of the use of the inverter caused the problem.
4-3, after the loss from the factory or improper handling caused by the loss.
4-4, aging or malfunction of the device due to poor environment (corrosive gas or liquid infiltration).
4-5. Damage due to earthquakes, fire, wind and fire disasters, lightning strikes, abnormal voltages or other natural disasters.
4-6, due to damage during transport. (Note: the mode of transport specified by the customer, the company assisted on behalf of the procedures for the transfer of goods)
4-7, torn or tampered with product bar code without permission.
4-8, did not pay the purchase price agreed.
4-9, for the installation, wiring, operation, maintenance or other conditions can not be an objective description of the actual service to the company.
5, the company's products, are entitled to paid lifetime service. If you purchase the product quality problems within the warranty, we receive a 24-hour response to the failure message and arrived at the scene as soon as possible, and timely completion of after-sales service work.
6, if you have problems with agents, but also can be directly linked with the manufacturer.